Privacy Policy – CAVELIA

Privacy Policy

Last updated: 21May2025

At CAVILLA (M) SDN. BHD., we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://cavelia.co.

1. What Information We Collect

When you make a purchase or register on our website, we collect personal information you provide to us, such as your:

Name
Address
Email address
Phone number
Payment details

We may also automatically collect information about your device and usage through your IP address and browser settings to help improve user experience and site functionality.

If you subscribe to our marketing list, you may also receive updates about new products and promotions via email—with your explicit consent.

2. Consent

How do we obtain your consent?
By providing personal information to complete a transaction, verify your credit card, or place an order, you consent to its use for that specific purpose only. If we require your information for secondary uses like marketing, we will seek your clear consent or provide the option to decline.

How do I withdraw my consent?
You may withdraw your consent at any time by contacting us:

📧 cavillamalaysia@gmail.com
📍 CAVILLA (M) SDN. BHD.,
No 75, Jalan Rimbunan Matahari 1,
Laman Rimbunan Kepong, 52100 Kuala Lumpur.
📞 +6010-385-5716

3. Disclosure of Information

We may disclose your personal information if required by law or if you violate our Terms of Service.

4. E-Commerce Platform

Our online store is hosted on Shopify, which provides us with the e-commerce platform to sell our products. Your data is securely stored through Shopify’s data storage systems, protected behind firewalls.

Payment Information:
If you choose a direct payment gateway, your credit card data is encrypted and stored in compliance with the Payment Card Industry Data Security Standard (PCI-DSS). Transaction information is retained only for the duration needed to complete your order and then deleted.

5. Third-Party Services

We may share your information with trusted third-party providers solely for services required to complete transactions (e.g., shipping and payment processing).

Please be aware that:

Third parties have their own privacy policies.
Some providers may be located in jurisdictions different from yours or ours.
By proceeding with a transaction, your information may be subject to the laws of those jurisdictions.

Once you leave our website or are redirected to a third-party service, their privacy policy governs your data.

6. External Links

Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

7. Age of Consent

By using our website, you confirm that you are at least the age of majority in your region or have given us permission to allow any of your minor dependents to use this site.

8. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates take effect immediately upon being posted. If significant changes are made, we will notify users on our website.

In the event of a company acquisition or merger, your personal information may be transferred to new ownership.

Contact Us

If you have questions, requests, or complaints related to your personal information, please contact our Privacy Compliance Officer:

CAVILLA (M) SDN. BHD. (1315908-M)
📍 No 75, Jalan Rimbunan Matahari 1,
Laman Rimbunan Kepong, 52100 Kuala Lumpur
📧 cavillamalaysia@gmail.com
📞 +6010-385-5716
🌐 https://cavelia.co